Premier Pups Reviews

I was hesitant about buying a puppy online without getting a chance to see the little one first. And then the thought of a plane journey for a puppy was also scary. However premier pups really went out of the way to ensure us that this was perfectly fine. The response to queries at all times of the day have been prompt. Infact I once sent an email at midnight and heard back In 10 minutes. The customer service top notch. They have been following up everyday on him. It’s been a great experience so far. We have spoken to Denato, Chelsea, Michelle and Jacob FaceTimed is to see Archie the night before he flew home. Very grateful for this level of service. Especially for new owners like us. The extra reassurance Premier pups provides goes a long way. The only thing I would recommend is getting the peepoopalace before the pup arrives so that training is consistent. Right now he is ruling the house and is nothing short of a King.

Discovered PremierPups (PP) & the Teddy Bear breed. Several conversations offered assurance to me from PP of their knowledge, expertise and care. Shipping my pup to CA and their follow up care was excellent. He had a long flight day. When I reached out with questions and requested assistance someone immediately addressed my pup's needs. Marcus Miller is a vivacious and sweet pup. We're practicing social distancing due to COVID 19 so most family and friends have only met him virtually. Most folks are unfamiliar with Teddy Bears so he is a novelty and show stopper. While Marcus requires a lot of TLC because he is a puppy, now only 4 months old, I find him smart & easily trainable. Commands he's mastered are: Sit, Down & Dance. We're working on Stay, High Five and Roll over. He loves to play fetch ball. Recently completed his vaccinations we now walk to our neighborhood park where he runs to his heart's content. I'm in love with my Teddy Bear. He goes hiking and cycling with me in a backpack. We go everywhere together. He is a good little traveler. Although puppy excitable Marcus has been good with kids and adults. My experience with Premier Pups has been exceptional. I highly recommend Premier Pups. They stand behind their word with customer service truly caring for the health and well being of the puppies. THANK YOU Premier Pups!

I had a wonderful experience with Premier Pups. I would recommend them to anyone. We have had Banji for going 2 1/2 years and he has been an amazing dog/ best friend. He has been there for me through the passing of our other fur baby. ?? Banji has been so fun and enjoyable. I wouldn’t trade him for anything. We hope to purchase a new friend for Banji very soon... thank you Premier Pups for a job well done!!!!!

Ru came into my life on Halloween. He is the sweetest puppy. Ru is my first dog. He is smart, affectionate, independent and the most amazing addition to my life. He can be stubborn and has his own very real personality. Everyone that meets him loves him instantly. It has been incredible to see him grow and experience new things. Everyday is a new adventure

Bruno (Kelso) arrived on 3/13/2020 I was nervous about purchasing a dog online, but I’m glad I went with Premierpups. The Customer Service was awesome and the details that they provided at the time of purchase, flight up to his arrival was excellent. The puppy adjusted well and his first vet exam determined perfect health. I will recommend this company to anyone who asked!!!

Bentley is the perfect pet. Very loyal and loving. We have not had a dog in our family in over 30 years so it was a big adjustment for us. Premier Pups has been absolutely fantastic. I have called several times before purchasing the pup and after. They are wonderful. I would highly recommend them. Their pups are top of the line.

Greetings and Howdy from Texas! Bevo (formerly known as Ace) found his forever home here in the great Longhorn State. He is appropriately named after the The University of Texas mascot...it was the obvious choice given his coloring and size --a whopping 9 pounds:)! We bought Bevo from Premier Pups in April 2019. Given that our dogs are family for life and are beloved, we choose very carefully when buying a puppy. I can honestly say that I never thought I would buy a dog online. We do extensive research and like to be able to get to know the breeder, pup and environment before bringing him home... This time we were challenged though...My daughter was turning 16 and wanted a smaller puppy for her birthday. She had been asking for several years and with her heading off to college before you know it...the timing was right. We already have a "Teddy Bear" dog in the house and have been so pleased with breed....dad gave his consent for a puppy if and only if it was another "Teddy Bear". I am not sure how in a city as big as Houston, finding a Teddy Bear puppy was so difficult but our search yielded no reputable results. I started combing online sites hoping to hit on something local but no luck. I then stumbled upon Premier Pups. The website was very user friendly, detailed and of course, filled with the cutest pictures of so many puppies including Teddy Bears. I called no less than 5 times asking all kinds of questions about their track record, breeders, how they operate, protocol, health of puppies, warranty, etc and so on. I can say that I talked with a different person each time and they were all knowledgeable, patient and gave in-depth and consistent answers. I then read review after review to get insight into how others found the process and their experiences. After 10 days of back and forth phone calls...I decided to pay the fee to face-time with a little guy my daughter had fallen in love with...I figured for $10 it was well worth out to see how he behaved, talk with an employee who was familiar with his routine and personality. It was love at first sight...He was giving kisses from the moment he was pulled from his pen and bounded about all over the grass...curious, happy and a bit spunky. Within 24 hours, we had made an offer and I have to say I was still a bit leery and was taking a leap of faith. We settled on a price, airline ticket and much to my surprise...Bevo was heading to Texas the very next day. It has been almost 9 months now and Bevo is an absolute joy. He makes me smile and laugh everyday. He has the best disposition--he loves all other dogs and everyone he meets, and responds well to training. He actually slept through the night the very first evening in our home...amazing for a little guy weighing 2lbs 4 oz. He is happy go lucky, intelligent and snuggly when he finally tires out. My favorite thing he does is cock his head when you talk to him as if I am the most interesting person in the world. His health has been good and the hernia that was disclosed when we bought him was easily fixed when he was neutered. I has a small issue with the preventive antibiotics that were sent home with him but called the 24 hour hotline and got immediate advice. We simply discontinued them and he was a-ok. From start to finish, Premier Pups was professional and transparent. They delivered on their promises and met my expectations at every turn. I hope they keep records of who bred our little guy because I would buy from them again in a heartbeat. I wish I could post 10 more pictures because a picture is worth 1000 words and this little guy and Premier Pups are deserving of all of them. Thrilled in Texas!!

In September I had to put my dog of 20 years down. It was one of the hardest thing I’ve ever had to do. I felt empty and was told it helps to look at other dogs to get over this feeling. I told myself I would wait until December before getting another dog, but I came across Magic (now Spunky) and instantly fell in love. My experience with Premier Pups was excellent. I was hesitant about flying him to me, but they informed me about all flight details beforehand up until his takeoff. I couldn’t be happier with Premier Pups and how easy they’ve made bringing a new dog into my life.

This has been the best experience. I could not have asked for a more healthier puppy. Nikko even came pre-loaded with fetch and can wink! The customer service was exceptional. They've checked in on me more times since Nikko has arrived then my family has. The vet said their health protocol was overly protective, but really appreciated the precautions they took. Thank you so so much for everything. You made my life so much happier!

I originally got Charlie so I could have a companion while my boyfriend was away. But as soon as he arrived he soon became much more than a companion, he became my very best friend. He is the sweetest, funniest, and craziest dog I have ever owned and stole my heart immediately upon meeting him. He is so laid back and easy to train. I wouldn’t rather have any other dog.