Ryan
Lead Adoption Agent & Finance Specialist
The Premier Experience
We do much more than just sell puppies. For us, it’s about the entire experience from start to finish. From selecting the right breeder partnerships to coaching our clients how-to properly get their puppy settled into their new home. We strive to deliver the nation’s premier puppy adoption experience. We appreciate and celebrate the difference our puppies can make in the quality of one’s life.
Local Pickup Experience
We welcome any customers to come and visit our home in Central Ohio. At Premier Pups We can’t wait to see the excitement and happiness every puppy brings to their new owner. Our staff will make sure you are comfortable and prepared to take your puppy to their forever home.
Pro-Stop Delivery Experience
Our professional delivery team will bring your new puppy via our first-class in-person delivery service. Let our trained staff travel with and care for your new family member.
Airport Delivery Experience
Your puppy will fly in comfort via commercial airline transportation. Our experienced travel team will coordinate the best flight possible for your little fur baby.
Your Puppy Deserves
Premier Preparation
At Premier Pups, our 24-hour on-site staff is always working to help nurture our pups through each step of their upbringing. From birth to customer delivery, a member of our team will be providing your new puppy and you a Premier Experience every step of the way.
Hands-On with our Puppies
We believe in the importance of touching, nurturing and interacting directly with our puppies to guarantee a warm and loving atmosphere for development.
Tracking Puppy Health & Care
Before each pup makes their first trip to their forever homes, an on-site nose to tail inspection is performed by a registered vet alongside our puppy care specialists.
Our Team
Matthew H.
Adoption Agent
Jacob
Lead Adoption Agent & Finance Specialist
Mariah
Adoption Agent
Crystal
Adoption Agent
Dan
Customer Care Manager
Michelle
Customer Care Specialist / Social Media
Erica
Customer Care Specialist / Facetimes / Video Updates
Chelsie
Puppy Care Manager / Emergency Consultation
Mackenzie
Puppy Care Specialist
Savannah
Puppy Care Specialist
Kylie
Puppy Care Specialist
Lacie
Transportation Manager
Roger
Lead Ground Transport Specialist
Taylor
Ground Transport Specialist
Garrett
Lead Air Transport Specialist
Trey
Air Transport Specialist
Brandon
Travel Prep / Service Technician
Matt P.
Puppy Photo Specialist / Breeder Relations / Emergency Consultation
Mikey
Puppy Photo Assistant / Ground Transportation
Austin
Breeder Relations
Troy
Marketing / Inventory Management / Breeder Relations
Responsibly Raising the Bar
We care deeply about where our puppies come from. We make an extra effort to partner with breeders, whose practices emphasize quality, care and responsibility. See how we’ve taken additional steps outside of our own facility and behind-the-scenes to provide our customers with an experience unlike any other in the industry.
Only Responsible Breeders
We ensure our breeder partners provide a healthy, nurturing environment for our pups. By making routine trips to each of our breeders’ facilities, we create the best relationships and most in-depth interactions with our breeders.
Complimentary DoctorPup Service
Our third-party veterinary consultation service, provides access to a variety tools and resources, helping to ensure your puppy lives a long, healthy life as part of our industry-leading 10-Year Health Guarantee.
Breeders with
INTEGRITY
Our breeder partners are our allies in serving the interests of our clients in bringing to market the highest quality puppies available. We seek breeder partnerships that share our concern for social responsibility and the environment. We have a zero tolerance for substandard breeders.
Breeders with
COMMITMENT
Developing long-term, personal relationships with breeders means we can work closely with the people, who raise the puppies we provide. We frequently visit our breeders to ensure our puppies and the practices used to raise them are always improving. With our breeders, their pets and pups are their main focus and priority.
Customer Photos
Post photos of your puppy as it grows! Premier Pups and our network of trusted breeders love receiving updated photos of the puppies. Posted pictures will appear in the puppy photo gallery and breed information page for everyone to enjoy.
Customer Reviews
Puppies with a
GUARANTEE
10 Year Health Guarantee
The health of your new family member is our primary concern. We take all necessary precautions from vet inspection of our pups to their parents requirement to pass annual exams. If there’s something undiscoverable at 8 weeks of age that later comes up as hereditary or congenital, you’re covered. We stand behind our pups with up to a 10 Year guarantee.