10 YEAR PUPPY REPLACEMENT 

In order to qualify for our puppy replacement program we require you to insure your puppy for a minimum of 6 months from the date of purchase.  With proof of major medical Pet Insurance in place for the first 6 months of owning your new puppy we will offer a replacement puppy for the first 10 years of your puppies life for any conditions related to Hereditary or Congenital abnormalities.  Enrollment must occur and coverage must be in place prior to the puppies arrival in order to qualify.

CASH MEDICAL REIMBURSEMENT 

As a thank you for being a responsible new pet owner; Premier Pups will provide cash medical reimbursement for any issue related to hereditary or congenital disorders for as long as you remain insured with a major medical pet insurance provider.  This means we will cover 100% of your deductible up to $300 (standard policy) and co-pay for any covered hereditary or congenital abnormality. Lifetime coverage is limited to adoption price paid excluding shipping costs and extras.  There are no vet clinic restrictions.  All non emergency related issues that are determined to be caused by hereditary or congenital components will need prior authorization for deductible and co-pay coverage from Premier Pups.  You must keep the puppy under regular and continued care of a licensed veterinarian in order to qualify for Hereditary & Congenital cash medical reimbursement.  Please email diagnosis and corrective procedure for approval to [email protected].

The puppy you have selected is guaranteed by Premier Pups to the original purchaser to be healthy at the time of purchase. In accordance with the above, We also guarantee your puppy to be free from Parvo Virus, Distemper, Hepatitis, Corona Virus, for 10 days from the day of arrival. Should your veterinarian detect any of the above mentioned diseases within the 10 day period immediately following your purchase, you must notify us within twenty four hours (740-469-2447).  Premier Pups will cover 100% of your co-pay and deductible for any viral illness that occurs within the first 10 days as long as you have enrolled in major medical pet insurance prior to the arrival of your puppy.

We need your cooperation. You must take responsibility for your pet. Premier Pups stipulates that you must have your puppy examined by a licensed veterinarian within 7 days of taking possession. (PLEASE NO VACCINES UNTIL SECOND VISIT.) After reviewing the records we have provided and evaluating your puppy, your veterinarian will provide a schedule of the remaining preventative care steps.  Do not put off this initial vet visit.

Remember that we have been monitoring your puppy's health daily.  A new home, new food, and new people are all stressful.  These stresses can lead to rapid changes in your puppy's general health.  Seeking advice from Doctor Pup and your veterinarian will help reduce the risks.  Doctor Pup Online Vet Consultation

IF YOU HAVE A PROBLEM PLEASE CONTACT US IMMEDIATELY BY CALLING 740-469-2447 DAY OR NIGHT. WE ARE AVAILABLE 24/7 AT THOSE NUMBERS AND WILL ASSIST YOU.

Some problems do not become apparent until later in your puppy's development. This can happen with any puppy regardless of breed, sex, or genetic background. These issues are some of the hardest to understand and accept.  We want you to know that we will be here to help.  Please reach out to our Care Team 740-809-4141 or email us at [email protected].  Your feedback is critical to insuring parents are removed from our program in the event of a hereditary or congentital issue. Respoonsible breeding is our number one concern.

*Costs arising out of or related to any treatment associated with hip dysplasia where clinical signs occur during the first six (6) months that the policy is in effect are not covered by major medical pet insurance.  If you are insured and your puppy is diganosed with hip dysplasia in the first 6 months you would qualify for cash reimbursement up to the value of the puppy if corrective surgery is performed