Premier Pups - Customer Reviews

Bambi is our 2nd puppy from Premier. We have a beautiful Maltese, Bean, as well. Our experience from texting, purchase, and pick-up was perfect. She’s healthy, loves to play, she’s exactly what we needed as a playmate for Bean. The customer service with Premier is exceptional. We wouldn’t go anywhere else.

I purchased a teacup pom from Premier Pups. The people were very nice whenever I dealt with customer service. Now I have had my puppy for 6 months. He is lovely. My best friend. He’s teeny tiny but has a big attitude & is as healthy as can be. Thank u so much for him

Hot Girl Phoebe was our second purchase from PremierPups. Phoebe was a Toy Poodle and weighed only 2lbs at 16 weeks old. Phoebe was the most perfectest pup and was fully potty trained at 11 weeks and did well sleeping thru the night. Super playful, energetic, and loving she was. Unfortunately she got ahold of rat poison while at my homegirl’s house. The poison contained ‘Bromethalin’ which unlike other rodenticides has no antidote and it attacks the neurological system. She didn’t make it at the emergency vet and we miss her everyday. She was very feisty relative to her size and fit right along in this loud ethnic opinionated Afro-Dominican household. I recommend Premierpups to everyone they’re great and helped me select another Toy Poodle at a very good discounted rate who we’re getting this July. My experience with them has been real good and the services they offer are like no other you’d get with any ole breeder. Also GET PETPLAN INSURANCE. At first, I was like umm nahh this ain’t it I barely drive w/ insurance so why would i need insurance on a dog?? But It saved us money and reimbursed us for almost all of what we spent. The insurance checks were real fat, I was able to do some retail therapy to cope with my loss and I highly recommend purrr ??! All in all its giving peaches and cream and apple sauce. We just mourned the loss of our beloved Afro-Latina Princess Hot Girl Phoebe with a service and a proper burial in a pink satin casket and are ready to move forward with our people at PremierPups. Thanks again you guys!??

I pick up Sophie from Premier Pups on June 3rd and I just love her to pieces. I am very happy with the entire process and professionalism and would recommend to anyone looking for a new puppy. Sophie is everything I was hoping for-she is perfect!

Our Harry… SO playful and adorable! ?? My family is completely in love with our puppy! Premier made the entire process of adopting our little guy so easy. All the instructions were very helpful (except the missing one about how to make him understand that my shoes are not toys lol) and the follow up calls showed the level of professionalism and care. After weeks of research about puppies, breeders, intermediate companies, we are extremely happy to have chosen Premier Pups.

I can not rave over Premier Pups enough! First off, they made the entire purchasing process simple and stress free. The workers were kind and patient with my questions. You can tell everyone who works here loves animals. Even down to the delivery drivers. Knowing my pup was traveling from Ohio to the Philadelphia area, I assumed my pup would need a bath as soon as I got him. But nope, Winston arrived in prestine condition. It was obvious the delivery team went above and beyond to keep the pups in prime condition during their ride. My vet was even stunned with the amount of care given from Premier Pups - she said she never saw anything like it before. Winston (formally Diego) is the light of my life and has adjusted so well to being home. I wish I had unlimited time (and money haha) to just keep getting more Premier Pups.

Capri arrived on June 20, 2021. I am over the moon in love with my Teddy Bear baby. I am also thankful and grateful that I got her through Premier Pups. (PP) PP stayed in contact with me every step of way from the moment I purchased my little girl through her adjustment period in her new home. Capri is the sweetest pup with a great disposition. The experts at PP answered all of my questions and they were always available to answer any and all questions I had. I recommend Premier Pups without hesitation.

Blue is the best dog ever. Premier pups is the best

Miss Lotti ( originally Jayne), came into our family in late June. She is a puffball of love. She has the sweetest temperament, and sleeps through the night. She has adapted surprisingly well for an 8 week old puppy. Premier Pup made our adoption process so smooth. I can’t believe how very organized their entire team is. We experienced a small hiccup with paperwork at the airport, snd it was handled so professionally. I would give them a 12 plus on a scale of 1-10. I have nothing but praise for this business, and wouldn’t hesitate recommending them to anyone. Thank you to all; breeder, and staff for making our experience wonderful.

We adopted (Janis) now Pippi Louise on May 12th! She is a little bundle of cuteness, spunk and love all wrapped in one!!! She has been such a great addition to our family. Her and our young cat, Gilly are best buddies! She is so smart and can do all sorts of tricks. She's doing really well in puppy class, she's definitely the smallest, but in my opinion the smartest and the most mild mannered. We love her so much! Thank you Premier Pups for our Pippi girl!!!

Today, George Montego Ramirez is 1 year old. At 8 weeks, he was less than 5 pounds, and we fed him karo syrup and 1 kibble at a time by hand. He was and still is too happy to eat when he could be playing instead. Today, he's around 11 pounds of pure fun. He loves toys, running for joy, and watching tv. He knows every commercial with a dog in it and barks at them every time. He even knows the intro to his favorites and will run from the next room over to bark at his best good commercial dog friends. Our Georgie has been so much fun, so we got him a sister. We bought another mini G from Premier, and she is also just amazing. Both of them are perfect, and we will never forget picking them up at the airport. Premier does a fantastic job of setting you and your puppy up for health and happiness. The process is laid out for you, so even if you've never been through the puppy stage, you can trust Premier knows how to do it well.

We purchased Mazeratti in January and complained about his aggressive biting and behavior. We were then told they are “crazy dogs,” and to use a shock collar. He bites us, furniture, and anything he can get his teeth on. We have since been through puppy training, neutered and used a shock collar. Nothing has worked and my kids are physically scared of him and refuse to play with him. We are not happy with the dog nor how much we have spent on him to make this relationship work. We will be finding him a new home. My kids will be devastated and this will not be easy for us as we have tried everything to get him accustom to our family. Super disappointed and heart broken.

I would like to thank PremierPups for bringing Koda (formerly Brendon) into our family. He has been spoiled since the day with brought him home. When we started searching for a new puppy recently it was not easy. We lost our Australian Shepherd Jake to Cancer a little over a year ago and debated getting another dog anytime soon. Jake was in our life's for almost 16 years. He was gentle, quiet, and a great companion to our entire family. Those are some big paws to fill. We looked into local breeders and even out of state breeders of various breeds. Our search narrowed to a Bernedoodle after reading all the great traits of this mixed breed. Most breeders had a long waiting list or just was not in our budget, Some asking upwards of $5,000. We came across the PremierPups website and I will say we were a little hesitant to purchase a puppy off the internet. There was also the fact that the puppy would have to take a plane ride from Ohio to California. We had all the normal thoughts about this being to stressful for a puppy, not meeting the puppy in person first, etc... We narrowed our puppy picks on the PremierPups website and contacted them by phone to discuss the entire process, and how it works. PremierPups customer service is outstanding, they always answer the phone and if on those rare occasions they don't, they call back very quickly. After discussing the entire process and reading other reviews we were more at ease with the whole process. Believe me, we didn't just take their reviews on their site to heart. I searched several social media sites, google and others. They have great reviews. We committed to adopting from PremierPups and everything they said about the process, from initial purchase, flight arrangements, after arrival followup care, etc... was spot on. The staff proactively calls before, during, and after arrival. Michelle even texted me to let me know the flight was delayed by 15mins after 8pm at night, and to provided updated pickup procedures. Our Koda arrived healthy but tired and obviously skittish to his new environment. PremierPups provided us detailed instructions for his arrival and after arrival care and there was no surprises at all. We feed Koda his baby food formula mix as instructed and he pepped right up within an hour of being home. He started exploring his new home and figuring out his new surroundings. He was eating his dry food mix within hours and had no problems adjusting. He is a fantastic new addition to our family. He is fun, playful, smart, sometimes stubborn, and gets a ton of attention from the whole family. Thanks PremierPups for making our family complete again. P.S. Koda is still trying to figure out our cats and they are guarded, but curious of their new house mate.

We got Elsie (formally Vivian) in November 2020. We made the drive from Detroit to Premier Pups to pick her up and it was a super easy experience. She is my first small breed dog and they called and checked on us numerous times as well as answered my calls when I had questions. Elsie is the sweetest dog, and loves every member of our family equally. She has been our bright spot during quarantine.

I was looking for over a year for a dog woot it any success. I could not find a trustable company or breeder until a friend of mine told me about Premier Pups, she already has a maltipoo from premier. I was little scary about the whole internet process but from the moment I entered to the site the fears disappeared. The process was so smooth. My Lily-Rose came in a plane. The organization and the a mouth of information that they provided makes you feel so comfortable. The first visit with the vet was a success, he told me you got a very healthy puppy. When they wrote trustable breeders is true! We love Our Lily-Rose.

We got Winnie from premier pups last August 2020 at just 8 weeks old and it was the best decision we ever made! She has been such a love and sweet girl. She is a fast learner and is so sweet to anyone she meets! I would 100% buy from premier pups again in a heart beat!!!

We got Winnie from premier pups last August 2020 at just 8 weeks old and it was the best decision we ever made! She has been such a love and sweet girl. She is a fast learner and is so sweet to anyone she meets! I would 100% buy from premier pups again in a heart beat!!!

The service with Premiere pups was outstanding, because it took me several months to decide on a puppy. Ryan and the entire staff were always friendly and ready to answer all my questions. My heart is so happy, I just love my little “Joy” she is good medicine for me. Thank you so much, Susie

We love our little Grace so much! I was apprehensive at first as we live in New York and I was concerned about her getting to us from Ohio. Premier was able to arrange for her to be brought to us and they updated us throughout the entire process. She seemed semi- trained already when she came home, she is very smart as well! She is healthy and happy and we couldn’t be happier with her!

Siblings are the best. I take more videos because they just play like crazy. They are my 4 set of siblings. I have 3 bichons here. 5 dogs. Because of my disabilities I have to have smaller dogs. These guys are very smart, lovable......